Frequently Asked Questions

We want to make sure that you and your family have a truly memorable experience during your visit to Luggwoods Enhanced Forest. To help you, we’ve put together some information below that is likely to answer some questions that you might have. Have a read of these and if there is anything we haven’t covered, then please contact us and we’ll get back to you with the answer.

Celebrating 10 years of Christmas Magic

This year marks a decade of festive joy at Luggwoods, and we are marking the occasion in a truly unforgettable way.

This year we are introducing Lapland to Luggwoods and want to take you and your family along with us.

You will firstly stroll through the Luggwoods Forest where enchantment awaits around every corner.

Then, you will Climb aboard the all new Luggwoods Express train and meander through the misty mountain trails which brings you deep into the heart of the forest.

Then for the final leg of your journey, you will enter the all new Santa Claus Village were you will meet Mrs Claus and get up close with Santa’s real reindeers

Overlooking the twinkling lights of Dublin City this woodland village is a festive haven where families can share magic and make memories to last a lifetime.

Luggwoods is located 3 km from Saggart Village along Slade Road, just 8 km from Tallaght and 20 km from Naas. Please note that there is no bus service from Saggart Village to Luggwoods.

CLICK HERE for driving directions to Luggwoods. 

Note: Drive safely and allow ample time for your journey.

This year marks a decade of Luggwoods and to celebrate we are introducing Lapland to Luggwoods whch includes.

Enjoy a magical 2.5-hour journey filled with enchantment and delightful activities including

– A charming 30-minute wander through the Enchanted Forest, where nature’s wonders and whimsical surprises await around every bend.-

– Climb aboard the all-new Luggwoods Express, which will whisk you deep into the heart of the forest for an unforgettable adventure!

– Visit the enchanting all-new Santa Claus Village, where you’ll have the delightful chance to meet Mrs. Claus and get up close with Santa’s real reindeer!

– A delightful, festive gift for every little boy and girl, wrapped in warmth and holiday cheer!

– A cup of rich hot chocolate for each child to enjoy. 

– One enchanting ride on the teacups for every child, spinning joyfully in festive delight! 

The Luggwoods Enchanted Forest operates with an online-only booking system. Tickets can be easily purchased using a credit or debit card through our website. Once your transaction is complete, a confirmation email with your unique booking reference number will be sent to your email address. If you do not receive this email, please check your spam or junk folders, as it may have landed there depending on your email provider.

We will also send an SMS with your tickets and booking reference, this can be used on arrival to check in. There is no need to print your tickets.

BOOK NOW

For instructions on how o modify or change your booking please

Click here

For our Christmas event, we recommend allocating about 3 hours from start to finish. With the introduction of the train this year, the experience is longer and packed with exciting activities to keep the little ones thoroughly engaged!

Yes, you can purchase professional photos at all our events, and we encourage capturing plenty of memorable moments at Luggwoods! Please note that only professional photos are available in the designated photo areas. Pricing is as follows: €15 for 1 photo, €25 for 2 photos, and €30 for 3 photos.

We also offer Christmas decorations and photo blocks to help you capture and cherish your cherished memories!

All can be purchased when buying your ticket or on site.

Please dress appropriately for your visit to Luggwoods. As you will be wandering through a real enchanted forest, it’s important to bundle up and wear suitable footwear (no high heels, please!). We recommend wellies for the kids to ensure everyone is comfortable and ready for adventure!

Yes, you can bring a buggy on the trail; however, once you board the train, you will need to leave the buggy in our designated buggy port. Please refer to our accessibility guide (link for accessibility guide) for details on inclines, declines, and terrain.

There are baby changing facilities available at the reception upon check-in, at the train station, and in Santa Claus Village. Unfortunately, there are no changing facilities available throughout the forest. Please keep in mind that it can be quite cold,

Nana Kelly’s Kitchen

At Nana Kelly’s Kitchen, we have our very own barista serving up the best coffee and a variety of delicious snacks.

We also offer a selection of pastries and cookies, as well as a variety of sweets, crisps, and more!

Yes, we offer free parking for all our customers; however, parking is limited, so we encourage families to travel together. Coaches should contact us at info@luggwoods.ie to arrange parking space in advance.

Yes, there are several high-quality hotels located near Luggwoods that offer competitive rates. For overnight stays, please contact the hotels directly to make your reservations.

Upon arrival at Luggwoods Enchanted Forest, our parking attendant will guide you to an appropriate parking spot. If you arrive early for your time slot, you will be asked to wait in your car until your designated time, as check-in is not permitted more than 5 minutes before your slot. Likewse if you are late for your slot you may be asked to return at a suitable time.

Please make sure to have your tickets ready on your phone; there’s no need to print them, as we will have a list of attendees at the door. Once you’re checked in, our Luggwoods staff will be happy to guide you through the event.

NB please allow for parking time before your event start time by arriving 5 mins before the start time.

Luggwoods is wheelchair accessible, but please note that some areas may not be completely wheelchair-friendly. The trail winds through a real forest with uneven surfaces and some uphill sections, which might present challenges for those pushing a wheelchair. For more details, please refer to our Accessibility Guide (link to guide).

If you believe the trail may not be suitable, we can provide direct access to our train station, which is fully wheelchair accessible. Once you arrive at Santa’s house, the Log Cabin is also very wheelchair-friendly.

Please note that when booking, you must reserve a spot for your wheelchair user, as we can accommodate only one wheelchair per train ride. We recommend reviewing our Accessibility Guide (link to guide) before making your reservation for a wheelchair user.

Your start time will be indicated on your ticket. We recommend arriving no more than 5 minutes prior to your trail time slot. It is crucial for everyone to arrive on time, as our train capacity is limited, and late arrivals may result in us being unable to accommodate you.

We kindly ask that you arrive 5 minutes before your trail time slot. If you are running late and miss your scheduled time, we may only be able to accommodate you on a different date and time. Due to the introduction of the train, we can no longer mix groups unless there are available slots, which is unlikely in December.

Please note: We do not issue refunds for late arrivals or no-shows. It is the responsibility of the ticket holder to arrive on time. Failure to do so may result in being turned away and needing to reschedule for a different date and time.

No, unfortunately, Luggwoods is a ticket-only event and operates entirely on a pre-booked system.

Yes, our system is mobile-friendly! You can make your booking here.

Yes, you can make a group booking through our website. While you are welcome to walk through the forest as a group, please note that visits to see Santa must be done family by family. The maximum number per group is 25. If your group exceeds this number, you will need to be accommodated on a different train. Please contact us on info@luggwoods.ie with any group related queries.

You’ll have the magical experience of visiting Santa in his cozy log cabin nestled in the enchanting Luggwoods Forest, where each family will enjoy a personal audience with Santa and his jolly elf. While little ones won’t be able to sit on Santa’s knee, there will be a delightful opportunity for a family photo with him.

If you need to cancel your booking for Luggwoods, you can do so online and receive a refund (minus the booking fee) as long as the cancellation is made at least 7 days prior to the event.

Unfortunately, if you need to cancel your trip within 7 days of your booking, we will not be able to issue a refund. However, we will do our best to accommodate you with a change in date or time for that event. If this is not possible, we regret that we cannot offer a refund. Tickets can be transferred to family members.

Please note that there is a €5 fee for cancelling or amending a booking.

Tickets cannot be refunded unless your event is cancelled by Luggwoods but we will do our best to accommodate you depending on availability.
Please contact Luggwoods on info@luggwoods.ie 

Please note thee is a €5 fee for cancelling / amending a booking

If the event is cancelled due to adverse weather conditions, full refunds will be issued. However, if the event proceeds as scheduled and you cannot attend due to bad weather, Luggwoods will not be able to provide a refund.

Please also note that there is a €5 fee for cancelling or amending a booking.

Please check your spam/trash as they may have been directed to that. If you still have not received then please contact Luggwoods on info@luggwoods.ie 

Tickets will also be sent to you by SMS which you can download and show on check in on the day.

You do not need to print your ticket. Once you have a copy of your tickets saved to your phone we can check you in on arrival.

You can do this by purchasing an additional ticket for your time slot.

If the time slot is sold out please contact Luggwoods at  We will do our best to accommodate where possible.

The charges are levied on us and pay for credit/debit card processing and all other costs associated with the ticket transaction

This is a change by the ticketing company and Luggwoods do not receive any of this money. We have negotiated the best with can with them for our customers.

Yes at Luggwoods we allow pets in our event once they are on a lead and fully managed by the owners at all times. We insist that pets are managed at all times while in attendance to prevent stress to wild animals which may be on site as it is a nature Forest setting. We would also ask that you clean up after your dog.

Luggwoods is 3km from Saggart Village on the Slade road, just 8km from Tallaght and 20km
from Naas.


There is no bus transport from Saggart village to Luggwoods


CLICK HERE for driving directions to Luggwoods.
Note: Please drive carefully and give time for your journey

Please visit our Covid-19 procedures tab for all information. If you require further information, please
email us on info@luggwoods.ie

Luggwoods Woodland Walk of Wonder  is a magical stroll along an Outdoor natural forest trail that winds through our breath takingly beautiful Enchanted Forest setting. 

Our event includes lots of fun in an amazing natural setting, sing, dance and have fun with the Luggwoods Characters as they help you find the ingredients for the Halloween Witch’s Brew. Visit our Luggwoods Mini Pumpkin Patch where each of the boys and girls will get to pick up their own pumpkin and of course meet the friendly witch. 

Note: this event is not scary and is suitable for kids up to 12 years old

Our reinvented Luggwoods Woodland Walk of Wonder Santa Visit is a magical stroll along an Outdoor natural forest trail that winds through our breath takingly beautiful Enchanted Forest setting. Let the Luggwoods Elves & fairy tale characters guide the way as you go & meet Santa’s in his new Majestic Forest location! Festive sensations are all around!

Our reinvented Luggwoods Woodland Walk of Wonder  is a magical stroll along an Outdoor natural forest trail that winds through our breath takingly beautiful Enchanted Forest setting. 

Our event includes lots of fun in an amazing natural setting, sing, dance and have fun with the Luggwoods Characters as they help you crack the code for our Easter puzzle. Visit our Luggwoods Mini Petting farm and of course you meet the aster bunny who has a chocolate easter egg for all the boys and girls. 

Note: this event is suitable for kids up to 12 years old

Tickets range in price for the various events. Please visit 

Halloween Event 

Christmas Event

Easter Event

For updates and ticket prices on each event.

For instructions on how to  modify or change your booking

CLICK HERE

For Our Christmas event we would suggest you give yourself 1 hour from start to finish. 

For our Easter event we would suggest you allow yourself 40-50 minutes. 

For our Halloween event we would suggest you allow yourself 40-50 minutes. 

Yes, you can buy professional photos at all our events We encourage lots of photos at Luggwoods. Please note that only professional photos are available at the staged photos areas.

Price is €15 for 1 Photo, €25 for 2 Photo’s & €30 for 3 

Please dress appropriately during your trip to Luggwoods. You will walk through a real enchanted forest which is outdoor so please wrap up well and ensure to wear appropriate footwear (No high Heels) Wellies / for kids

Yes you can bring a buggy on the trail. Please be aware that there is a slight incline and decline on the way down.

There is a baby changing facility at the reception when you check in but unfortunately through the forest there is no changing facilities available. Also, it will be quite cold as it’s a outdoor event.

Snacks & Drinks will available from a mobile Barista Coffee van unit at the car park area. It provides high end coffee and lots of delicious treats.

Yes, we have free parking for all of our customers, Coaches will need to contact us info@luggwoods.ie to arrange space. Where possible please travel as a family to Luggwoods in 1 car as spaces are limited.

Yes there is many high Quality Hotels located near Luggwoods that offer competitive rates. Please contact Hotels direct to book an overnight stay with them.

When you get to Luggwoods Enchanted Forest, our parking attendant will direct you to a suitable car parking spot. If you are early for your time slot you will be asked to wait in your car until your time as you can not check in earlier than 5 minutes before your slot. 

Please ensure you have your tickets on your phone, there is no need to print them as we have a list of attendee’s at the door. 

Once you are checked in the Luggwoods staff will guide you through our event. 

NB please allow for parking time before your event start time by arriving 5 mins before the start time. Please be on time for your event as Covid-19 protocol has made operations challenging for everyone involved.

Luggwoods is wheelchair accessible but please note you do travel through a real forest trail and the surface is uneven and has some uphill/elevated areas which may be difficult for some people to push a wheelchair up. 

If you feel the trail may not be suitable, we will accommodate wheelchair users to go directly to the Log cabin which is very wheelchair friendly. PLEASE contact us to arrange this by email once you have your booking made.

 Your time will be allocated on your ticket. We would advise to only arrive 5 minutes before your trail time slot. We need everyone to help ensure the event runs smoothly by trying their very best to be on time. Please ensure to bring your tickets on your phone. NB: Its is very important that you arrive on time for your time slot, failing to do so could result in you missing your slot.

Please try arrive 5 minutes before your trail time slot, if you are running late and miss your slot, we may be only able to accommodate you on a different date and time. 

Please note: We do not issue refunds for people being late or no shows.

No. Unfortunately, Luggwoods is a ticket only event and is 100% a pre booked system.

Yes, our system is mobile friendly You can book here 

 Yes you can make a group booking through out website. While you can make a group booking and take the walk through the forest with your group unfortunately you won’t be able to go into see Santa as a group and you will have to go in family by family.

You will visit Santa in his log cabin in the Luggwoods Forest but there will be social distancing measures in place. Unfortunately there will be no sitting on Santa’s knee but there is an option to have a family picture with Santa.

We would ask that adults wear masks while checking in at Luggwoods but once you start you walk in the forest you can remove this. We would ask that when you get down to see Santa that parents wear a mask which can be removed for the picture with Santa

If you need to cancel your booking to Luggwoods you can do so online yourself and receive a refund(minus the booking fee) once the cancellation is 7 days prior to the event.

If you have to cancel your trip to Luggwoods within 7 days of your booking unfortunately we will not be in a position to issue refunds.

We will try to accommodate you with a change in date or time for that event. Where this is not possible, I’m afraid we will not be issuing refunds. Tickets can be passed to family members.

Tickets cannot be refunded unless your event is cancelled by Luggwoods but we will do our best to accommodate you depending on availability.
Please contact Luggwoods on info@luggwoods.ie 

If the event is cancelled due to adverse weather conditions, then full refunds will be issued.  However, if the event is running and you cannot attend due to bad weather then Luggwoods will not be in a position to refund you

Please check your spam/trash as they may have been directed to that. If you still have not received then please contact Luggwoods on info@luggwoods.ie 

You do not need to print your ticket. Once you have a copy of your tickets saved to your phone we can check you in on arrival.

You can do this by purchasing an additional ticket for your time slot.

If the time slot is sold out please contact Luggwoods at  We will do our best to accommodate where possible, however this is very challenging due to Covid-19 procedures.

The charges are levied on us and pay for credit/debit card processing and all other costs associated with the ticket transaction

This is a change by the ticketing company and Luggwoods do not receive any of this money. We have negotiated the best with can with them for our customers.

Yes at Luggwoods we allow pets in our event once they are on a lead and fully managed by the owners at all times. We insist that pets are managed at all times while in attendance to prevent stress to wild animals which may be on site as it is a nature Forest setting.