Email: info@luggwoods.ie

Frequently Asked Questions

We want to make sure that you and your family have a truly memorable experience during your visit to Luggwoods Enhanced Forest. To help you, we've put together some information below that is likely to answer some questions that you might have. Have a read of these and if there is anything we haven't covered, then please contact us and we'll get back to you with the answer.

Luggwoods is 3km from Saggart Village on the Slade road, just 8km from Tallaght and 20km from Naas.

There is no bus transport from Saggart village to Luggwoods

CLICK HERE for driving directions to Luggwoods.

Note: Please drive carefully and give time for your journey

The Luggwoods Enchanted Forest is an online only booking system.

Tickets can be purchased by credit or debit card from our website. Once your transaction is completed, a confirmation email containing your unique booking reference number will be sent to your email address. If you do not receive this email please check your spam/junk folders as it may reside there depending on your email provider.

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Please visit our Covid-19 procedures tab for all information. If you require further information, please email us on info@luggwoods.ie

Tickets for each event vary in price please visit your preferred event to find out more

Easter

Christmas

Halloween

You can book your tickets here 

Each event varies in duration please visit your preferred event to find out more

Easter

Christmas

Halloween

Yes, you can buy professional photos at all our events. Please see information of Easter, Christmas and Halloween for more information about each event. We encourage lots of photos at Luggwoods. Please note that only professional photos are available at the staged photos areas.

Please dress appropriately during your trip to Luggwoods. You will travel through a real enchanted forest which is set at quite a height overlooking Dublin.  So wrap up well and ensure to wear appropriate footwear (No high Heels)

Buggies are not permitted on the Luggwoods express train so we would advise you leave your buggy in your car. Luggwoods cannot accept responsibility for any personal property left throughout the experience.

There is a baby changing facility available but it is in a barn outside which can be quite cold.

Snacks & Drinks will available from a mobile Basista van unit at the car park area. It provides high end coffee and lots of delicious treats.

Yes, we have free parking for all of our customers, Coaches will need to contact us info@luggwoods.ie to arrange space.

Yes, there is many high Quality Hotels located near Luggwoods that offer competitive rates. Please contact Hotels directly to book an overnight stay with them.

When you get to Luggwood Enchanted Forest, our parking attendant will direct you to a suitable car parking spot. Our new COVID 19 protocol requires that you stay in your car until you called for your time slot. Please ensure you have your tickets printed or you have a copy of them on your phone. Once you are checked in the Luggwoods staff will guide you through our new Covid-19 procedures which seamless but effective. Please click on the Covid-19 procedures tab for more info.

NB Please allow for parking time before your event start time by arriving 5 mins before the start time. Please be on time for your event as Covid-19 protocol has made operations challenging for everyone involved.

Unfortunately we have had to reinvent everything at Luggwoods due to Covid-19. On our Woodland walk of Wonder you travel through a real forest trail and the surface is not wheelchair friendly.

Your time will be allocated on your ticket. We would advise to only arrive 5 minutes before your trail time slot. We need everyone to help ensure the event runs smoothly by trying their very best to be on time. Please ensure to bring your printed ticket or have them on your phone.

Please try arrive 5 minutes before your trail time slot, if you are running late we will try to accommodate you the best we can but this is very challenging with Covid-19 procedures.

No. Unfortunately, Luggwoods is a tickets only event and is 100% a pre booked system.

Yes, our system is mobile friendly

You can book here now

No, we regret we are unable to issue refunds.

Please check your spam/trash as they may have been directed to that. If you still have not received then please contact Luggwoods on info@luggwoods.ie or by phone on 01-4011674

You do not need to print your ticket. Once you have a copy of your tickets saved to your phone we can check you in on arrival. Once you have a copy of your tickets saved to your phone we can check you in on arrival.

Please contact Luggwoods at info@luggwoods.ie, by direct message on Social media or by phone on 01-4011674.. We will do our best to accommodate where possible, however this is very challenging due to Covid-19 procedures.

If the event is cancelled due to adverse weather conditions then full refunds will be issued.  However, if the event is running and you can not attend due to bad weather then Luggwoods will not be in a position to refund you.

Tickets cannot be refunded unless your event is cancelled by Luggwoods. There is no option to cancel but we may be in a position to facilitate you at a different time depending on availability. Please contact Luggwoods on info@luggwoods.ie or by phone on 01-4011674

The charges are levied on us and pay for credit/debit card processing and all other costs associated with the ticket transaction.

No, Sorry, Luggwoods have animals in our event so we do not allow any other animals to attend to prevent stress to our animals on site.

Our reinvented Luggwoods Woodland Walk of Wonder Santa Visit is a magical stroll along an Outdoor natural forest trail that winds through our breath takingly beautiful Enchanted Forest setting. Let the Luggwoods Elves & fairy tale characters guide the way as you go & meet Santa’s in his new Majestic Forest location! Festive sensations are all around!

Book a Zoom meeting with The Luggwoods Santa and have your Santa visit from the comfort & safety of your own home.

Luggwoods have created the opportunity to have your very own personal video message from the fantastic Luggwoods Santa. Get Santa to deliver a personal video message that you can share to Loved ones who may be home or away during these uncertain times. What better way to get the Christmas feeling started than a video message from Santa himself? You guide us on what message you want Santa to deliver.